10 Best Practices for Communicating About Events During COVID-19

PCMA (Professional Convention Management Association) recently shared these tips from Don Neal, founder and president of 360 Live Media.

The global outbreak of COVID-19 has affected many and industry and associations are not exempt. As you sort through the news, consult with experts, and plan with your team, 360 Live Media has developed a list of the best practices that they are seeing across the events industry landscape.

1. In times of uncertainty, people crave certainty. Giving information on when a decision will be made, or when an update will be given is a good approach. Be clear and proactive in your communication.

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